Veronica With Four Eyes

Tag: tech support

Choosing New Devices With Chiari Malformation

Choosing New Devices With Chiari Malformation

One of the main reasons that I am skeptical to try new devices or devices made by brands I’m not familiar with is because my brain condition can have a tremendous impact on how well I am able to use the device, or if I…

Ways To Get Accessibility Support For Virtual Learning

Ways To Get Accessibility Support For Virtual Learning

Recently, I received a question from a teacher who was nervous about having their student (who has an unidentified disability) taking virtual classes, as they do not know a lot about troubleshooting assistive technology or supporting students with technical issues. They were wondering what the…

Earning The Google GSuite Certification With Low Vision

Earning The Google GSuite Certification With Low Vision

Several weeks ago, I became Google Cloud Certified in GSuite, after I had previously earned the Google Certified Educator certifications earlier this year. As someone who uses Google products on their mobile devices and with different student groups on campus, I was excited to finally…

How To Transfer Information To A New Android Phone

How To Transfer Information To A New Android Phone

Earlier this month, I was helping some family members pick out new smartphones, and one of their first questions was if I knew how to transfer information to a new Android phone. They were worried about losing valuable text messages, photos, and contacts, and asked…

Why I Use Accessibility Support Phone Numbers

Why I Use Accessibility Support Phone Numbers

A couple of months ago, one of my friends with low vision was trying to troubleshoot their iPad and needed to call Apple to figure out how to resolve an issue. They were nervous about calling though, because they didn’t want to wait on hold…

How I Organize Emails In College

How I Organize Emails In College

One of the questions I received at a talk I gave on important technology skills to have before college was about email organization strategies and how to keep up with email. It’s important to know how to keep email organized, especially in college, and I…

How To Recognize Phishing Attempts With Vision Impairment

How To Recognize Phishing Attempts With Vision Impairment

Yesterday, I received a phishing attempt in my email that was telling me about a file that someone had shared with me. The email asked me to click on a link to access the file so that I could open the file, which supposedly had…

How To Create Custom iOS Shortcuts

How To Create Custom iOS Shortcuts

This is post 3 of 3 on how to create custom Shortcuts . Read part 1 on using the iOS Shortcuts app with vision impairment here and read part 2 on Shortcuts that help the vision impaired here. There are many creative Shortcuts out there…

Ten Facts About College Campus Wifi

Ten Facts About College Campus Wifi

Ten surprising facts about college campus wifi, from an IT major

Be My Eyes x Microsoft- Technical Support for the Visually Impaired

Be My Eyes x Microsoft- Technical Support for the Visually Impaired

One of the most common things I hear from people with vision impairments is that it’s very difficult to get technical support when using assistive technology. One of my friends gave the example of when they had a problem accessing something with JAWS, and the…

How To Create Secure And Easy To Remember Passwords

How To Create Secure And Easy To Remember Passwords

Balancing security and accessibility, an IT major’s guide to improving your passwords