One of the main reasons that I am skeptical to try new devices or devices made by brands I’m not familiar with is because my brain condition can have a tremendous impact on how well I am able to use the device, or if I…

Recently, I received a question from a teacher who was nervous about having their student (who has an unidentified disability) taking virtual classes, as they do not know a lot about troubleshooting assistive technology or supporting students with technical issues. They were wondering what the…

Several weeks ago, I became Google Cloud Certified in GSuite, after I had previously earned the Google Certified Educator certifications earlier this year. As someone who uses Google products on their mobile devices and with different student groups on campus, I was excited to finally…

Earlier this month, I was helping some family members pick out new smartphones, and one of their first questions was if I knew how to transfer information to a new Android phone. They were worried about losing valuable text messages, photos, and contacts, and asked…

A couple of months ago, one of my friends with low vision was trying to troubleshoot their iPad and needed to call Apple to figure out how to resolve an issue. They were nervous about calling though, because they didn’t want to wait on hold…

One of the questions I received at a talk I gave on important technology skills to have before college was about email organization strategies and how to keep up with email. It’s important to know how to keep email organized, especially in college, and I…

Yesterday, I received a phishing attempt in my email that was telling me about a file that someone had shared with me. The email asked me to click on a link to access the file so that I could open the file, which supposedly had…

Ten surprising facts about college campus wifi, from an IT major

Many years ago, I used to find talking to any and all technical support numbers to be a frustrating experience. In many cases, the person on the other end of the line was unable to see what was on my screen, and because I have…

How to protect your data and settings in case your iPad suddenly fries on a Friday night.

Balancing security and accessibility, an IT major’s guide to improving your passwords