Veronica With Four Eyes

Tag: tech support

Online Safety For Visually Impaired Users: Safer Internet Day

Online Safety For Visually Impaired Users: Safer Internet Day

Safer Internet Day is a yearly event that raises awareness and provides solutions for making the internet and online spaces a safer and more positive experience for everyone, with an emphasis on children and young people. Internet safety education has improved a lot over the…

Choosing New Devices With Chiari Malformation

Choosing New Devices With Chiari Malformation

One of the main reasons that I am skeptical to try new devices or devices made by brands I’m not familiar with is because my brain condition can have a tremendous impact on how well I am able to use the device, or if I…

Ways To Get Accessibility Support For Virtual Learning

Ways To Get Accessibility Support For Virtual Learning

Recently, I received a question from a teacher who was nervous about having their student (who has an unidentified disability) taking virtual classes, as they do not know a lot about troubleshooting assistive technology or supporting students with technical issues. They were wondering what the…

Why I Use Accessibility Support Phone Numbers

Why I Use Accessibility Support Phone Numbers

A couple of months ago, one of my friends with low vision was trying to troubleshoot their iPad and needed to call Apple to figure out how to resolve an issue. They were nervous about calling though, because they didn’t want to wait on hold…

How To Use The Feedback Tool in Microsoft Office

How To Use The Feedback Tool in Microsoft Office

As an assistive technology user with low vision, I often run into bugs and other issues with various mainstream technology products, including Microsoft Office. After spending years trying to find workarounds and hoping Microsoft could read minds and solve problems, I learned about the Feedback…

Choosing Device Wallpapers and Backgrounds With Low Vision

Choosing Device Wallpapers and Backgrounds With Low Vision

One day while I was interning at a major technology company, I turned on my computer to discover that about half of my program icons had disappeared on my home screen, but were still visible in high contrast mode. I asked another employee to take…

How I Organize Emails In College

How I Organize Emails In College

One of the questions I received at a talk I gave on important technology skills to have before college was about email organization strategies and how to keep up with email. It’s important to know how to keep email organized, especially in college, and I…

Ten Facts About College Campus Wifi

Ten Facts About College Campus Wifi

Ten surprising facts about college campus wifi, from an IT major

Using The Microsoft Disability Answer Desk With Be My Eyes

Using The Microsoft Disability Answer Desk With Be My Eyes

Many years ago, I used to find talking to any and all technical support numbers to be a frustrating experience. In many cases, the person on the other end of the line was unable to see what was on my screen, and because I have…

How I Back Up Mobile Devices

How I Back Up Mobile Devices

How to protect your data and settings in case your iPad suddenly fries on a Friday night.

How To Create Secure And Easy To Remember Passwords

How To Create Secure And Easy To Remember Passwords

Balancing security and accessibility, an IT major’s guide to improving your passwords