I have been researching getting a new phone for some time. I thought I had thought of everything, studying all of the technology specifications and comparing over a dozen phones side by side. Ultimately, I chose the Motorola G5 Plus, which had the newest version of Android and lots of other interesting functions. I had been a Motorola customer for nearly four years, so it seemed like a great fit. Unfortunately, not even ten seconds after I turned it on, it started flashing uncontrollably and gave me a migraine- strobe and flashing lights trigger migraines for me. It wasn’t just the opening screen that strobed either- there were several other ways that this phone was capable of triggering a migraine for me. After an hour on hold with Motorola customer support, I was told there was nothing I could do to disable these functions and I should just return the phone. All of the new Motorola phones also have this strobing display, so now I am left to research another phone. Here are five things I will be looking for in this new phone, things I didn’t even think to look for before.
Turn the phone off and back on again
What does the startup animation look like? Is it a flash of lightning, or rapidly changing colors? What about fast moving images? Any of these can be a trigger for a migraine, seizure, or other medical issue. I would have someone else who knows your condition check this for you so you aren’t hurt by the display. After I first saw the flashing display yesterday, I had two of my close friends who are familiar with my condition look at the animation, and they agreed it was very unsafe for someone with photosensitivity.
One of my friends has a phone where the flash on their camera creates a strobing effect whenever they receive a call, text, or notification. If you purchase a phone with this function, make sure it is not enabled by default to start strobing for notifications. Also, if you have a friend who uses this function, kindly ask that they disable it when you are around, because it can cause you to have a medical issue.
Does the screen flash when you zoom in?
When you double/triple tap the screen to magnify, does the screen do a short strobe animation? Most animations can be disabled on a phone, but some models may not allow this strobe effect to be disabled. It’s also worth checking to see if the phone screen strobes for other gestures, or when apps are opened. Sometimes you can change what animation displays, so you can choose something that isn’t a strobe effect.
If your eyes have trouble processing bright lights or colors, check to see if the phone display supports adding a color blindness mode or light filter. I have a filter on my current phone that filters out very bright lights without affecting the color display. I also use night mode on my phone when I am dealing with a migraine- this is a red-pigmented filter designed to block out the blue light from the phone display.
Does the keyboard flash?
When typing, does the phone keyboard create a strobe or flashing effect? Luckily, keyboards and other third party apps can easily be replaced- check out my post on how to make Android accessible here. However, it may not be worth the hassle if there are so many other flashing lights on the phone.
It’s rather unfortunate that an increasing number of phone manufacturers and companies have been adding flashing lights to their designs. With more and more people being diagnosed with migraines, epilepsy, and other photosensitive conditions, it is more important than ever to remember one of the most important rules of web design- don’t create anything that can cause a seizure. I hope in the future, companies will stop using strobe and flashing lights in their designs, but until then, the search is on for a new phone. As sad as I am to leave Motorola, I can’t risk triggering a migraine just by using my phone.